Turn every order into a 5-star experience and increase your sales from day one
iCallWaiter is the smart, digital solution that eliminates delays and errors, automates communication between customers and staff and improves the service experience in cafes, bars, restaurants, fast food, beach bars.
The old methods are holding you back – and costing you dearly!
Most café, restaurant and bar owners strive every day to improve the customer experience and increase the profitability of their business. Usually, this means more staff training, more attention to detail and – of course – proper order management. But here’s the problem…
If you still only use printed menus, traditional communication methods and rely solely on your staff to organise orders, then you are probably experiencing frequent problems:
- Delays in orders , especially during peak hours.
- Dissatisfaction from communication errors between customer and waiter.
- Increased operating costs for printing, catalogue replacements and additional working hours.
And you know what that means? Unhappy customers, lost opportunities for more profits and a business that operates at a lower level than it really can. But it doesn’t have to be that way…
What if your customers could:
- They scan a QR code or contactlessly with NFC and see the menu on their mobile phone, without the need for traditional printed menus.
- Press a button and call the waiter without looking around or raising a hand – either to order or to ask for the bill. Especially if you have a beach bar!
And we don’t stop there…
- The notification is displayed on a screen in the store, informing staff which table needs service.
- They are informed in real time about the offers and special proposals of the store, directly from their mobile screen.
Your customers enjoy a smooth and fast experience, while your staff work more efficiently and organised.It’s the new era in customer service. Will you be left behind?
Faster service
Your customers enjoy a unique experience as they can view the menu and call a waiter with just one click.
More profits
Faster service means more orders & higher customer satisfaction.
Digital menu in QR Code or NFC
Change prices, add dishes, update offers – no printing, no delays.Changes are made in seconds.
The result
A more organized, efficient and profitable business with happy returning customers!
Does it look interesting? That’s exactly what iCallWaiter offers.
Ideal for beach bars, cafes and taverns on islands and tourist areas
In times of increased tourist traffic, every minute counts. Your customers expect fast, prompt and professional service – and you have to keep up with it all, even with limited staff. iCallWaiter is the “ally” you need to manage the volume of work without stress.
Ideal for beach bars, where the customer sits on the sun lounger and has to… look for the waiter to order or pay. With iCallWaiter, everything changes:
- Place the QR code or NFC on the umbrella or table.
- The customer scans and immediately sees the catalogue on their mobile phone.
- With one click, call the waiter to order or ask for a bill.
The same easily applies to:
- Taverns/restaurants on islands
- Restaurants and all-daycafés in tourist spots
- Hotels with external service
- Bars and cafés in crowded venues
The more tourist traffic increases, the more you need a system that takes the service experience to the next level. The iCallWaiter gives you the solution, even in the most “difficult” season.
What iCallWaiter includes
Static menu (PDF) – Simple and fast
Digital menu with professional design, tailored to your business needs......(which completes the printed lists, in accordance with the legislation). Ideal for simple and direct presentation, without complex functions or technical requirements. Enhance your customers' experience by offering them a clean, professional and easy-to-use digital catalogue!
Statistics – See your numbers!
Statistics give you a real picture: how your team is performing, how quickly customers are served... and where there is room for improvement. So you can improve your work flow and offer an even more prompt, smooth and professional service.
Depending on the package you choose, you can see:
• How many times customers have visited your menu.
• How many calls were made to the waiter per table (with the "Call Waiter" function active).
• What is the average service time at each table (when using the "Call the Waiter" function).
With iCallWaiter you have data at your fingertips to help you understand the flow, identify bottlenecks and make decisions with confidence.
Dynamic menu – Flexible & interactive!
The dynamic menu offers unparalleled flexibility and a better user experience. Includes options for...:
• Easy navigation - Customers can navigate through the menu categories (coffee, drinks, food, etc.) quickly and without confusion.
• Language change option - Give your customers the option to read the menu in Greek or English at the touch of a button.
• Store rating - Customers can share their experience and leave reviews, giving you valuable feedback to improve even more.
Call the waiter – Immediate service
The "Call the Waiter" package solves one of the biggest problems in service: delays... in communication between customer and staff.Your customers can click a button in the menu and select:
• Call the waiter for a new order
• Ask for the bill
The notification is displayed on a screen inside the store, immediately informing staff of the customer's need, without confusion and unnecessary delays.
A digital solution that makes your business better
In every business, there comes a time when a simple “yes” can open the door to something bigger. It can be a small, strategic decision – like adopting a solution that makes your daily life easier, your team more efficient and your customers more satisfied. That’s exactly what iCallWaiter offers. It’s the technology that solves everyday practical problems in the restaurant industry and gives your business an air of professionalism and modern service that truly stands out.
More and more entrepreneurs in the catering sector are turning to “smart” solutions. Because they want to provide a better customer experience, work with less stress and see their business rise to the next level. Discover how it can be implemented in your own store.
Get iCallWaiter today and see the difference!
Try iCallWaiter and see how easily, quickly, efficiently and profitably your business can operate.
- With just one click, your customers can call the waiter and be served immediately. No time is wasted and orders are processed quickly and in an organised manner.
- Reduce printing costs and time-consuming menu update processes. Now, you can add, change prices and add products in real time!
- When orders are organised, staff can work more efficiently, without stress and pressure.
- When the customer experience improves, orders increase and customers return again and again.
Are you ready to take your business to the next level? Don’t put it off! Every day you operate the old way, you’re losing money, time and customers. Get iCallWaiter and see the difference from day one!
Click below to get started today.
If you’re reading this far, it means you’re interested in upgrading the service experience in your business. And perhaps, as with any business decision, you’re concerned about some “yes buts”.
We fully understand that. That’s why we’ve created this section to provide you with answers based on the experience and real needs of professionals in the field.
Frequently Asked Questions – FAQ
closed-accordion
How will my customers adapt? Not everyone is familiar with the technology.
iCallWaiter is designed to be extremely simple. It does not require any knowledge of technology. The customer scans the QR code or NFC and sees the menu or calls the waiter with two simple taps. Even older customers prefer it because it is easy to use.
How much will it cost me?
The truth is… less than you think. With plans starting at 30€ per month, iCallWaiter is affordable for any business. And what’s more important? It will save you far more than it costs – delays, printing, lost sales. It’s an investment that changes your daily life.
What if it doesn't work temporarily?
The system is reliable. However, in case of a temporary technical malfunction (e.g. loss of internet connection), you can continue with the methods you were already working with until we help you solve the problem. You have technical support whenever you need it.
Will something finally change in my daily life?
Your daily life will be upgraded. With iCallWaiter:
- Orders move faster and more accurately.
- Staff work with less stress and more organisation.
- Customers enjoy better service and return.
- You earn more, without wasting extra energy.
I'm not sure it's for me...
If you have a catering business cafes, bars, restaurants, fast food, beach bar and you want:
- Reduce delays
- Improve the customer experience
- Increase your profits
Then iCallWaiter is made for you.
What is the static PDF menu?
It is a clean, professional digital presentation of your menu in PDF format, tailored to the colors and philosophy of your business. It has no interactive elements, but offers easy access without printing, via QR code or NFC. Ideal for those looking for simplicity with professional results.
What else does the dynamic menu offer?
The dynamic menu offers a more sophisticated, interactive customer experience. In particular, it includes:
- Categorisation (e.g. coffees, drinks, snacks, etc.)
- Language selection (Greek – English)
- Links to the company’s social media
- Ability to evaluate, so customers can share their experience
It is an ideal choice for businesses that want to offer a premium customer experience.
What is the "Call the Waiter" feature?
Within the menu that appears on the customer’s mobile phone, there is a special button with two options:
- Call a waiter for a new order
- Call to issue an account
- The notification is displayed on a screen within the store, allowing staff to serve that table without delay or confusion.
What types of businesses does iCallWaiter suit?
The iCallWaiter is designed to work flexibly and efficiently in any venue, such as:
- Cafés
- Bar
- Restaurants
- FastFood
- All-day bistro
- Beach bars and areas with outdoor seating
If customer service is a key element of your business, then CallWaiter is the perfect addition.
What advantages does CallWaiter offer my business?
With the CallWaiter application you will see instantly:
- Faster and more organised service, without delays
- Enhancing customer satisfaction and loyalty
- Improving internal work flow and staff performance
- Access to valuable statistics for each table, peak hours and speed of service
In short, iCallWaiter offers you technology that works for your quality, experience and profitability.
Have we answered everything? Next step:
iCallWaiter
CallWaiter brings instant service to your table.
Less waiting, more satisfaction.
HELP
Daily: 9:00 – 17:00
Saturday: 11:00 – 17:00
Sunday: 11:00 – 14:00
CONTACT
Napoleontos Zerva 5, Ioannina
info@example.com
+ 01 234 567 88
+ 01 234 567 89